Privacy Policy

1. Information collected

• Contact and identity information, such as your name, email address, telephone number, postal address, affiliation, country, and professional title.
• Conference and submission information, such as registration category, paper title or identifier, authorship information, dietary or accessibility requests, and attendance preferences.
• Payment metadata supplied by the payment gateway, such as order reference, amount, currency, transaction status, and payment identifier. NEW2AN does not receive or store full card numbers, CVV codes, or online-banking credentials.
• Technical information that may be recorded by hosting or security systems, such as IP address, browser type, device information, access time, and pages requested.

2. How information is used

• To process registrations, confirm payments, issue receipts, and provide conference services.
• To manage paper submissions, reviews, publication requirements, programme planning, and participant communications.
• To respond to enquiries and send important operational updates.
• To maintain website security, prevent fraud, resolve payment issues, and comply with legal, accounting, audit, or regulatory obligations.

3. Payment processing

Card or bank details are entered directly into the secure checkout of PayHere or the payment provider identified at checkout. The provider processes financial information under its own privacy policy. NEW2AN receives only the transaction information needed to confirm and reconcile the payment.

4. Sharing of information

Personal information is not sold. It may be shared only when reasonably necessary with conference organizers and service providers, the payment gateway, submission or publication platforms, venue or event-service providers, hosting and technical providers, auditors, regulators, or law-enforcement authorities where required by law.

5. International processing

NEW2AN is an international conference. Information may therefore be accessed or processed in countries other than your own by organizers, technical providers, publishers, or payment providers. Reasonable steps are taken to limit access to those who need the information for legitimate conference purposes.

6. Retention

Registration and payment records may be retained for the period required for conference administration, accounting, audit, tax, dispute resolution, and legal compliance. Submission and publication records may be retained as part of the scholarly and conference record. General enquiries are retained only as long as reasonably necessary.

7. Security

Reasonable administrative and technical safeguards are used to protect personal information. No website or electronic transmission can be guaranteed completely secure, and users should take care when sending confidential information by email.

8. Cookies and analytics

The website may use essential cookies or basic technical logs required for operation, security, and performance. Where third-party services are embedded or linked, those services may use their own cookies or similar technologies under their own policies.

9. Your choices and rights

You may request access to, correction of, or deletion of personal information held for conference administration, subject to legal, accounting, publication, and legitimate record-keeping requirements. You may also ask to stop non-essential communications.

10. Changes to this Policy

This Policy may be updated when website functions, conference processes, service providers, or legal requirements change. The date above identifies the current published version.